Privacy Policy & Cookies

                                                                                                         

Our website address is: https://smallgardenbotanicals.co.uk.

Our contact details –

Nicole Hague-Andrews

37 Haslingfield Rd

Harlton

Cambridge

CB23 1ER

E-mail – https://nicole@smallgardenbotanicals.co.uk

THE TYPE OF PERSONAL INFORMATION COLLECTED FROM YOU

We currently collect and process the following information :

In order to process your order we collect your name and contact details.

Our members contact emails and addresses on sign up.

The customers financial information ( held securely on Stripe and Google Pay gateways ) Please refer to their privacy policies HERE.

Website user statistics.

HOW WE GET THE PERSONAL INFORMATION AND WHY WE HAVE IT

Most of the personal information we process is provided to us directly by you for one of the following reasons:

In order to process and fulfil your order.

In order to contact you regarding an order you placed ( we will only contact you if there is a problem with processing and fulfilling your order)

Collecting your email – This will be collected only with your consent, for instance in order to sign up for a newsletter.

Under the UK General Data Protection Regulation ( UK GDPR ), the lawful basis we rely on for processing this information is :

Your consent. You are able to remove your consent at any time. You can do this by contacting –

Nicole Hague-Andrews :  nicole@smallgardenbotanicals.co.uk

 Or write to me at : 37 Haslingfield Rd, Harlton, Cambridge CB23 1ER.

YOUR DATA PROTECTION RIGHTS

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to 

ask us to complete information if you think it’s incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

You are not required to pay any charge for exercising  your rights. If you make a request we have one month to respond to you.

Please contact us at: nicole@smallgardenbotanicals.co.uk 

37, Haslingfield rd, Harlton, Cambridge, CB23 1ER

If you wish to make a request.

HOW WE STORE YOUR PERSONAL INFORMATION

Your information is securely stored.

We keep your name and address and contact details only for the duration of processing your order. We will then dispose of your information by deleting any data we hold on you.

Your payment details are kept for processing by Stripe/google Pay, please refer to their privacy policies HERE.

HOW TO COMPLAIN

If you have any concerns about our use of personal information, you can make a complaint to us at :

Nicole Hague-Andrews

37 Haslingfield Rd

Harlton

Cambridge

CB23 1ER

E-Mail: nicole@nicolesmallgardenbotanicals.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioners Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website:  https://www.ico.org.uk

COOKIE POLICY

Effective Date: 10-Nov-2022
Last Updated: 10-Nov-2022
  What are cookies? This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
  How do we use cookies? As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
  Types of Cookies we use   Manage cookie preferences Cookie Settings You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using any other web browser, please visit your browser’s official support documents.
  Cookie Policy Generated By CookieYes – Cookie Policy Generator.