Returns and Refunds

If for some reason you are unhappy with products you have received, please notify us within 14 days of delivery and return them to us within 21 days from delivery.  Items must be unopened and in the same condition they arrived with you.  You are responsible for arranging the return and gaining proof of postage.  We would advise using a tracked service.  Please return items to:

Smallgarden Botanicals

37 Haslingfield Rd



CB23 1ER

If you would like to cancel your order and we have not yet posted it, please notify us as soon as you can and we will happily refund your order.

If your products are damaged when they arrive with you, please contact us for assistance.

No refunds can be given for items that are opened or damaged whilst in your care.

Please note, any refunds take up to ten business days to be returned to your account.